If you have suddenly found your Skype or Citrix GoToMeeting programs no longer work following the update to OS X 10.8.3 please head over to this Skype support page for help in fixing the issue. Instructions on how to do so have been posted to Skype's forum. In the meantime, we suggest holding off on upgrading to OS X 10.8.5 or downgrading to 10.8.4 if you have already updated. While we believe the issue is on Apple's side, we will investigate solutions and workarounds as well. For those of you who have received our upgrade and also updated to Mac OSX 10.8.5, you may have noticed your webcam is still not detected by GoToMeeting. In a post on September 16 the Citrix employee who has been helping users in the thread posted the following update.
Apparently MacBook Pro and MacBook Air users who have upgraded to OS X 10.8.3 are now having issues connecting to their webcams in various third party apps, including Skype. However this isn't the end of Citrix's Mac problems. While this is different than the promise that the fix would be available for everyone on September 15, Citrix is in the process of fixing the issue. If you have particular GoToMeeting users you meet with regularly, please have them contact our Global Customer Support team to get upgraded. Chris Duncan Product Manager, GoToMeetingĪll, For those of you who do not have an account but would like to get the fix: we will deploy the upgrade to all of our customers gradually over the next 1-2 months.
I will post again once we have upgraded everyone we can with the information we have. We will begin work to upgrade everyone on this thread now, but we require your GoToMeeting email address to do so and may miss a few of you if use a different email address for this forum. Not now Turn on Turned on Turn onĪll, We have a fix for this issue ready for use. You can disable notifications at any time in your settings menu.
0 kommentar(er)
